Top 12 Open-Source Alternatives to Intercom

Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Product categories

CRM Chatbots Customer Engagement Customer Experience Management Customer Interaction Customer Iteraction Customer Service Customer Support Help Desk Live Chat Online Reviews Reputation Management

Summary

The top open-source alternatives to Intercom are ChatWoot, Landbot, and Mibew. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

ChatWoot Landing Page
1

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
Landbot Landing Page
2

Landbot

An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
Pricing:
- Open Source
- Freemium
- Free Trial
- €30.0 / Monthly
#Chatbots #CRM #Customer Iteraction
Mibew Landing Page
3

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service 1 social mentions
osTicket Landing Page
4

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Customer Service #Help Desk 38 social mentions
Birdeye Landing Page
5

Birdeye

#1 most trusted reputation and customer experience platform for local business
Pricing:
- Open Source
- Paid
- Free Trial
- $299.0 / Monthly
#Reputation Management #Online Reviews #Customer Experience Management 6 social mentions
Podium Landing Page
6

Podium

Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Pricing:
- Open Source
#Customer Iteraction #Customer Feedback #Online Reviews
Chaskiq Landing Page
7

Chaskiq

Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
Pricing:
- Open Source
#Customer Support #Live Chat #Help Desk 3 social mentions
Botpress Landing Page
8

Botpress

Open-source platform for developers to build high-quality digital assistants
Pricing:
- Open Source
- Paid
- Free Trial
#Chatbot Platforms & Tools #Chatbots #Natural Launguage Understanding 4 social mentions
Zadarma Landing Page
9

Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
Pricing:
- Open Source
- Freemium
- Free Trial
#VoIP #PBX #Cloud Business Telephony 4 social mentions
Zammad Landing Page
10

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
Tiledesk Landing Page
11

Tiledesk

Maximize Support Capacity, Save on Costs, and Elevate Customer Conversations Across Platforms with User-Friendly Chatbots – No Technical Skills Required! Open Souce Alternative to Intercom, Tidio, Landbot and Voiceflow.
Pricing:
- Open Source
- Freemium
- Free Trial
- €25.0 / Monthly ("Growth", "4 seats", "unlimited workspaces")
#Customer Service #Lead Generation #Customer Support 2 social mentions
Desk360 Landing Page
12

Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
Pricing:
- Open Source
- Freemium
- Free Trial
#Customer Support #Customer Service #Customer Experience Management 3 user reviews

Suggest an alternative

If you think we've missed something, please suggest an alternative to Intercom.

Please use the Feedback button if you think any of the listed products shouldn't be regarded as open-source.

Intercom discussion

Stan Bright
· about 1 year ago
· Reply

I still remember when I was using Intercom before it was super popular. It was like ... OK, that's cool. It was simply the most elegant solution to communicate with your customers in such direct way.