Top 5 Open-Source Alternatives to Freshdesk Contact Center

Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

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Product categories

CRM CRM Platforms Call Center Software Chat SDK Cloud Communications Cloud Contact Center Communication Communications SDK Customer Engagement Enterprise Communication Messaging VoIP

Summary

The top open-source alternatives to Freshdesk Contact Center are CloudTalk, Telegram, and RingCentral. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

CloudTalk Landing Page
1

CloudTalk

Work locally, grow globally
Pricing:
- Open Source
- Paid
- Free Trial
- $25.0 / Monthly
#Communication #Enterprise Communication #Call Center Software
Telegram Landing Page
2

Telegram

Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
Pricing:
- Open Source
#Communication #Messaging #Instant Messaging 129 social mentions
RingCentral Landing Page
3

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Pricing:
- Open Source
- Freemium
- Free Trial
- $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
#Communication #VoIP #Cloud Contact Center 3 social mentions
Bitrix24 Landing Page
4

Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Pricing:
- Freemium
- Free Trial
- $69.0 / Monthly (6 users / 50 GB / CRM+)
#Project Management #Task Management #Communication
Twilio Landing Page
5

Twilio

Brings voice and messaging to your web and mobile applications.
Pricing:
- Open Source
#Communication #Cloud Communications #Customer Engagement