IBM Journey Designer Alternatives

EasySend is an advanced-level customer relationship management platform that helps you to digitalize the customer journey of your business without the implementation of any coding language.

Experience Management

Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size.

Visit website paid $149.0 / Monthly (Small Biz Edition - White labeled (5,000 Active Member Limit))

Customer Experience Mapping Solutions

Cx/omni is a service-based platform that provides you with analytics and offers you the management insight to improve the customer journey of your organization.

MightyBytes is an enterprise-level cloud-based platform that helps businesses and organizations to automate and digitalize their processes and get the maximum advantage from minimum resources.

Milkymap is a cloud-based software solution that is used to track the customer journey and it provides you with suggestions to retain the existing customers by improving their journey.

UMLGraph is a professional automated drawing tool that allows the designers the declarative specification and drawing of UML class and sequence diagram.

Online diagramming application

Open Source

Dia is a GTK+ based diagram creation program for GNU/Linux, MacOS X, Unix, and Windows, and is released under the GPL license.

yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.

OmniGraffle is for creating precise graphics like website wireframes, an electrical system designs, or mapping out software class.

Create customer journey maps, personas & impact maps online

freemium $16.0 / Monthly

PlantUML is an open-source tool that uses simple textual descriptions to draw UML diagrams.

Open Source