Software Alternatives, Accelerators & Startups

Twilio Studio VS BoldDesk

Compare Twilio Studio VS BoldDesk and see what are their differences

Twilio Studio logo Twilio Studio

Accelerate your customer engagement roadmap

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Twilio Studio Landing page
    Landing page //
    2023-09-12
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Twilio Studio

Website
twilio.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Twilio Studio features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Twilio Studio videos

Getting started integrating Spoke Phone and Twilio Studio

More videos:

  • Review - Explainer: Spoke vs. Twilio Flex vs. Twilio Studio
  • Review - Speed up your development process with Twilio Studio

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Twilio Studio and BoldDesk)
Customer Support
20 20%
80% 80
Customer Engagement
100 100%
0% 0
Help Desk
0 0%
100% 100
Live Chat
100 100%
0% 0

User comments

Share your experience with using Twilio Studio and BoldDesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Twilio Studio and BoldDesk

Twilio Studio Reviews

We have no reviews of Twilio Studio yet.
Be the first one to post

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Twilio Studio mentions (0)

We have not tracked any mentions of Twilio Studio yet. Tracking of Twilio Studio recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing Twilio Studio and BoldDesk, you can also consider the following products

Froged - One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Keep Your Friends Close - A free e-book about maximizing Customer Lifetime Value

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ChatWoot - Open-source omnichannel customer engagement platform

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!