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Social Intents VS BoldDesk

Compare Social Intents VS BoldDesk and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Social Intents logo Social Intents

Chat with your visitors from Microsoft Teams and Slack and ChatGPT. Create trained ChatGPT chatbots for deployment on your website.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Social Intents Landing page
    Landing page //
    2018-09-29

Social Intents has created a powerful live chat app that you can use right from Slack, Microsoft Teams, and Google Chat. We support unlimited agents on all plans. No per agent pricing! Chat directly from Slack, Teams, Google Chat or our web console on your desktop or mobile device. Send transcripts and leads to Zapier, MailChimp, Campaign Monitor, and others.

Now with ChatGPT integration and the ability to train your chatbot on your website content with 1 click.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Social Intents

Website
socialintents.com
Pricing URL
Official Social Intents Pricing
$ Details
paid Free Trial $39.0 / Monthly (Unlimited Users)
Platforms
Slack Microsoft Teams Wordpress Shopify Wix Windows iOS Android Mac OSX Cross Platform JavaScript Magento Browser REST API Linux
Release Date
2015 January
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Social Intents features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Social Intents videos

+ Add

Wix Live Chat by Social Intents

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Social Intents and BoldDesk)

Social Intents

BoldDesk

Customer Support
19 19%
Customer Support
81% 81
Live Chat
100 100%
Live Chat
0% 0
Help Desk
0 0%
Help Desk
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using Social Intents and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Social Intents and BoldDesk

Social Intents Reviews

We have no reviews of Social Intents yet.
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BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Social recommendations and mentions

BoldDesk might be a bit more popular than Social Intents. We know about 1 link to it since March 2021 and only 1 link to Social Intents. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Social Intents mentions (1)

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing Social Intents and BoldDesk, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Captivate Hub - Chat your customers Real-time in MS Teams or Slack

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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