Software Alternatives, Accelerators & Startups

Pointel Configuration Management Solution VS NICE inContact

Compare Pointel Configuration Management Solution VS NICE inContact and see what are their differences

Pointel Configuration Management Solution logo Pointel Configuration Management Solution

Get ready to achieve your vision of delivering a better customer experience today.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Pointel Configuration Management Solution Landing page
    Landing page //
    2021-07-30

Pointel Configuration Management Solution (CMS) is thin-client and easy to use application which provides the complete control over your Genesys cloud configuration. Pointel CMS instantly highlights changes made to the Genesys cloud configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities. CMS captures all of the changes within your contact center by providing the information graphically, co you can quickly and easily understand the change made to your Genesys Cloud Configuration environment. Pointel CMS audit report provides detailed information including the name of the user who made the change, when the change made and also provides both the current and previous values.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Pointel Configuration Management Solution videos

No Pointel Configuration Management Solution videos yet. You could help us improve this page by suggesting one.

+ Add video

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Pointel Configuration Management Solution and NICE inContact)
Call Center Software
6 6%
94% 94
Communication
0 0%
100% 100
Configuration Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using Pointel Configuration Management Solution and NICE inContact. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Pointel Configuration Management Solution and NICE inContact

Pointel Configuration Management Solution Reviews

We have no reviews of Pointel Configuration Management Solution yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Pointel Configuration Management Solution and NICE inContact, you can also consider the following products

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Electron Themes - Build an Awesome Website today. Find premium quality ghost themes for your websites and publications. Highly qualified codes and designs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

PSDCenter - PSD to HTML company that can help you convert your design files to pixel perfect websites.

CMS - Enterprise IT Management Suites