Software Alternatives, Accelerators & Startups

NICE inContact CXone VS WebRTC

Compare NICE inContact CXone VS WebRTC and see what are their differences

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

WebRTC logo WebRTC

WebRTC is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs. The WebRTC components have been optimized to best serve this purpose.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • WebRTC Landing page
    Landing page //
    2022-09-19

NICE inContact CXone videos

NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

WebRTC videos

Google WebRTC project update & Stadia review

More videos:

  • Tutorial - WebRTC Tutorial - How does WebRTC work?
  • Demo - Use Case - WebRTC Bill Review Demo

Category Popularity

0-100% (relative to NICE inContact CXone and WebRTC)
Communication
39 39%
61% 61
Employee Scheduling
100 100%
0% 0
Group Chat & Notifications
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact CXone and WebRTC

NICE inContact CXone Reviews

We have no reviews of NICE inContact CXone yet.
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WebRTC Reviews

SignalR Alternatives
SignalR is basically used to allow connection between client and server or vice-versa. It is a type of bi-directional communication between both the client and server. SignalR is compatible with web sockets and many other connections, which help in the direct push of content over the server. There are many alternatives for signalR that are used, like Firebase, pusher,...
Source: www.educba.com

Social recommendations and mentions

Based on our record, WebRTC seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact CXone mentions (0)

We have not tracked any mentions of NICE inContact CXone yet. Tracking of NICE inContact CXone recommendations started around Mar 2021.

WebRTC mentions (47)

  • Mastering Real-Time Collaboration: Building Figma and Miro-Inspired Features with Supabase
    So before we dive into the implementation, I would like to share a few things about this project(my personal exp.). During this project I studying a ton about webRTC. I started studying webRTC from scratch, like what is webRTC? How is the connection formed? How the data transfer takes place. - Source: dev.to / about 1 month ago
  • Show HN: I built a website to share files and messages without any server
    WebRTC it is: https://webrtc.org/ Yes only the network layer encryption. No file encryption as it will cost client browsers a lot in case of encrypting and then decrypting that at other end. I have written more about it here: https://dikshantraj2001.medium.com/nat-stun-turn-and-ice-466dabbc2fdb Currently, I am using the public STUN servers only. If the IPs are not reachable, it would show an error and won't work... - Source: Hacker News / about 1 month ago
  • WebSocket vs. HTTP communication protocols
    You might also consider assessing complementary or alternative technologies; WebSocket and HTTP aren’t the only options when it comes to real-time communication, after all. WebRTC is similar to WebSocket, with the key difference being that it’s used to implement peer-to-peer connections without relying on a server. That can be especially helpful for video calls, allowing participants to communicate directly... - Source: dev.to / 4 months ago
  • Wishing Upon A Star with Web AR for Disney’s Wish
    We use WebRTC to gain access to a user’s camera and microphone using the getUserMedia method. Typically, I would gain access to both of these from the same call. However, our experience requires the camera to flip from facing the environment to facing the user and I noticed that the small period of time the flip occurred (and microphone wasn’t available) contributed to a bit of audio lagging in the final recorded... - Source: dev.to / 7 months ago
  • Create a SwiftUI Video Streaming App With Fun Emoji Reactions
    Low latency streaming (<500ms): The Video SDK's infrastructure is built with WebbRTC, which helps to deliver secure and ultra-low latency video streams to all audiences at different bandwidths. - Source: dev.to / 9 months ago
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What are some alternatives?

When comparing NICE inContact CXone and WebRTC, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ClickMeeting - Collaborate with partners and clients using ClickMeeting professional web conferencing software. Try it now, FREE!