Software Alternatives, Accelerators & Startups
Register | Login

NICE inContact CXone VS Tymeshift

Compare NICE inContact CXone VS Tymeshift and see what are their differences

monday.com
The most intuitive platform to manage projects and teamwork featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Tymeshift logo Tymeshift

Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • Tymeshift Landing page
    Landing page //
    2023-10-14

Workforce management made easy.

Automate time-consuming chores. Collect better insights. Make great reports. And be sure that you always have the right people on the right channels, at the right time.

So power up your business with a full-stack WFM solution. Made exclusively for support teams using Zendesk.

NICE inContact CXone

Website
nice.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Tymeshift

Website
tymeshift.com
Pricing URL
Official Tymeshift Pricing
$ Details
paid Free Trial $15.0 / Monthly (Professional version (user/month))
Platforms
Web
Edit details

NICE inContact CXone videos

+ Add

NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Tymeshift videos

+ Add

Tymeshift walkthrough - Get the full picture!

More videos:

Category Popularity

0-100% (relative to NICE inContact CXone and Tymeshift)

NICE inContact CXone

Tymeshift

Communication
82 82%
Communication
18% 18
Employee Scheduling
41 41%
Employee Scheduling
59% 59
Customer Support
37 37%
Customer Support
63% 63
Workforce Management
0 0%
Workforce Management
100% 100

User comments

Share your experience with using NICE inContact CXone and Tymeshift. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing NICE inContact CXone and Tymeshift, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Loading...