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NICE inContact CXone VS Avaya one-X Agent

Compare NICE inContact CXone VS Avaya one-X Agent and see what are their differences

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  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Avaya one-X Agent logo Avaya one-X Agent

Other Customer Service
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • Avaya one-X Agent Landing page
    Landing page //
    2023-08-27

NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Avaya one-X Agent videos

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Overview of the Avaya one-X Agent Main Window

More videos:

  • Review - Avaya one-X Agent - Overview

Category Popularity

0-100% (relative to NICE inContact CXone and Avaya one-X Agent)

NICE inContact CXone

Avaya one-X Agent

Communication
100 100%
Communication
0% 0
Marketing Automation
0 0%
Marketing Automation
100% 100
Employee Scheduling
100 100%
Employee Scheduling
0% 0
Workflow Automation
0 0%
Workflow Automation
100% 100

User comments

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What are some alternatives?

When comparing NICE inContact CXone and Avaya one-X Agent, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

statuspage - A simple self-hosted status page site with an API written in Django under the BSD license.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

YUNO - YUNO is a web data driven company focussed on solving customer challenges in web data discovery and extraction space.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

FreshStatus - Better status pages in 1-click, FREE FOREVER

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