Software Alternatives, Accelerators & Startups

Mixcode.io VS BoldDesk

Compare Mixcode.io VS BoldDesk and see what are their differences

Mixcode.io logo Mixcode.io

Video,Live Chat & Help Center widget for the website. Free Live Chat & Help Center forever.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Mixcode.io
    Image date //
    2024-04-25
  • Mixcode.io
    Image date //
    2024-04-25

Mixcode provides embeddable widgets that users can place on their websites, blogs, or social media pages etc. This allows them to seamlessly integrate interactive Video, Chat, and Help Center into their existing online presence.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Mixcode.io features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Mixcode.io videos

Video widget for the website

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Mixcode.io and BoldDesk)
Chatbot Platforms & Tools
Customer Support
10 10%
90% 90
Live Chat
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Mixcode.io and BoldDesk.

What's the story behind your product?

Mixcode.io's answer

We're not content with just claiming a slice of the pie from our competitors; our ambition is to enlarge it and firmly establish our portion.

Which are the primary technologies used for building your product?

Mixcode.io's answer

Nodejs, vue3, CDN

Why should a person choose your product over its competitors?

Mixcode.io's answer

• Affordable pricing. 🔥 Free Live Chat & Help Center forever. • Unlimited project creation, also available for Unlimited domains. • Face-to-face video. • Customization options. • Improved customer service. • Easier setup and optimization. • Keeping history and analytics for all clients. • Providing notifications for incoming messages. • Generating different forms of requests for their clients.

What makes your product unique?

Mixcode.io's answer

Our unique blend of value begins with our competitively priced video widget. Moreover, our chat and help center come at no cost, devoid of any limitations. With seamless widget setup and dedicated support, our platform ensures a hassle-free experience. Furthermore, our customizable widget empowers you to tailor it precisely to your specifications, delivering optimal functionality.

How would you describe your primary audience?

Mixcode.io's answer

Mixcode can be used by anyone who wants to improve the user experience on their site and enhance conversion.

Who are some of the biggest customers of your product?

Mixcode.io's answer

Website builder with 14M users.

User comments

Share your experience with using Mixcode.io and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mixcode.io and BoldDesk

Mixcode.io Reviews

  1. Easy and human-centric!

    We’re using Mixcode for our customer success initiatives. So far the experience is great. The app is very easy to use and setup!

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mixcode.io mentions (0)

We have not tracked any mentions of Mixcode.io yet. Tracking of Mixcode.io recommendations started around Apr 2024.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing Mixcode.io and BoldDesk, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tolstoy - Communicate with interactive videos

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!