Software Alternatives, Accelerators & Startups

Buddy VS BoldDesk

Compare Buddy VS BoldDesk and see what are their differences

Buddy logo Buddy

The simplest CI/CD tool ever made, acclaimed by top developers worldwide. It uses delivery pipelines to build, test and deploy software. Pipelines are created with over 100 ready-to-use actions, that can be arranged in any way.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Buddy Landing page
    Landing page //
    2022-07-15

Buddy is a smart CI/CD tool for web developers designed to lower the entry threshold to DevOps.

FEATURES:

  • 15-minute configuration in clear & telling UI/UX
  • Lightning-fast deployments based on changesets
  • Builds are run in isolated containers with cached dependencies
  • Supports all popular languages, frameworks & task managers
  • Dedicated roster of Docker/Kubernetes actions
  • Integrates with AWS, Google, DigitalOcean, Azure, Shopify, WordPress & more
  • Supports parallelism & YAML configuration
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Buddy

$ Details
freemium $75.0 / Monthly
Platforms
Heroku Docker Digital Ocean AWS Shopify PHP JavaScript Wordpress Python Ruby Browser Android Magento Java Slack .Net Cloudflare C++ Laravel Drupal Azure ReactJS Go Cloud Swift Node JS Scala Elixir Aurelia Angular Gatsby Cypress Ember Django Haskell NET Core Gradle Gulp Jekyll Hexo Hugo Middleman Rackspace Netlify Vultr UpCloud Elastic Beanstalk Google Cloud Platform Firebase Dockerfile Linter Kubernetes Helm Flutter React Native Eslint PHP CodeSniffer New Relic Rollbar Sentry Lighthouse Loggly Datadog Bugsnag Raygun Honeybadger Telegram Discord Pushbullet Truffle Solidity Mythrill
Release Date
2015 January

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Buddy features and specs

  • Clean UI: Easy to navigate and use
  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Free Trial: Start free. Scale as you grow.
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Buddy videos

Buddy - CI/CD The Easy Way

More videos:

  • Tutorial - WordPress Continuous Deployment with SkySilk and BuddyWorks
  • Review - Create A CI/CD Pipeline With Buddy - Deploy Your App! (Vue.js example)
  • Tutorial - Workflow: Local WordPress Development to Production
  • Review - Buddy Review: The 2019 Audi Q3 Might Just Be The One Car We ALL Agree On...
  • Review - 2020 Hyundai Santa Fe vs. Mazda CX-5 Buddy Review: Can Either Really Beat The Toyota RAV4?
  • Review - TV BUDDY REVIEW FOR THE SAVY SHOPPER

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Buddy and BoldDesk)
Continuous Integration
100 100%
0% 0
Customer Support
0 0%
100% 100
DevOps Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Buddy and BoldDesk.

What makes your product unique?

BoldDesk's answer:

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer:

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer:

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer:

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer:

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer:

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using Buddy and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Buddy and BoldDesk

Buddy Reviews

  1. Buddy Rocks

    I have around two years when met buddy for my personal projects. I found it intuitive and great. I almost can set up pipelines with closed eyes. It helped me with development and learning. I recommend also startups and mature projects.

    🏁 Competitors: Jenkins
    👍 Pros:    Intuitive|Easy to use|Verbose|Great user experience
    👎 Cons:    A bit expensive
  2. Best there ever was

    Buddy works is the most awesome automating CI application, it lets you deploy sites at the best convenience. It also automatically detects the type of language your application uses and gives you the recommendation regarding the commands which should be executed

    🏁 Competitors: CircleCI, Codeship, Travis CI
  3. The best solution for continuous delivery

    I have a eCommerce company and the Buddy helps us to delivery all projects and maintain the our platform updated. The Buddy is easy to implements and easy to operate, definitively, the best solution

    🏁 Competitors: CircleCI, Travis CI
    👍 Pros:    Easy to use|Easy user interface|Easy integration|Fast|Database documentation|Tools integrations|Visual
    👎 Cons:    Higher base price

The Best Alternatives to Jenkins for Developers
Buddy, a newcomer in the CI/CD realm, is liked for its simple interface and smooth process. Although Buddy might not offer as many complex functions like other better-known options, its straightforwardness and ease to use could make it popular among smaller groups or those starting with CI/CD methods.
Source: morninglif.com
Top 5 Jenkins Alternatives in 2024: Automation of IT Infrastructure Written by Uzair Ghalib on the 02nd Jan 2024
Buddy is another reasonable alternative to Jenkins. It is an open-source CI/CD tool that is known for its ultra-quick application deployment. According to their official website, it takes 12 seconds of average time to deploy an application.
Source: attuneops.io
15 Best Jenkins Alternatives (Open Source & Paid) in 2021
Buddy is a CI/CD tool which removes the chores of configuring and managing Jenkins with a smart UI/UX that makes it very easy to build, test, and deploy quality software faster – no need for a full-time DevOps engineer to configure and maintain the process!
Source: www.guru99.com
35+ Of The Best CI/CD Tools: Organized By Category
Buddy allows engineers to build and manage complex CI/CD pipelines. However, the bulk of its popularity lies in its ability to give engineers direct deployment access to public repositories such as GitHub. Buddy’s user interface is simple and intuitive.
The Best Alternatives to Jenkins for Developers
Buddy, also known as Buddy Works, is a continuous integration and delivery software with an interactive user interface, making for a perfect Jenkins alternative. It helps to build, test, and deploy applications faster quickly. You can get your CI/CD pipeline running in just a few minutes’ configurations.

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, Buddy should be more popular than BoldDesk. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Buddy mentions (10)

  • Most Useful CI/CD Tools for DevOps
    Buddy CI/CD is an automation platform designed to streamline and accelerate software development and deployment processes. By emphasizing simplicity and efficiency, Buddy offers an intuitive UI that allows teams to set up, monitor, and execute pipelines with minimal friction. - Source: dev.to / 2 months ago
  • We use GitHub Actions to build GitHub
    We switched to buddy.works[0] about a year ago and honestly it’s just been… smooth. The UI is just great, the wealth and breadth of options is ever increasing and all the basics like knowing what went wrong, restarting, debugging, duplicating etc just work as you’d expect. One of the few companies I can recommend. [0] https://buddy.works. - Source: Hacker News / about 2 years ago
  • Learn to push an empty commit
    For continuous integration, we are using Buddy delivery pipelines which allow us to build, test and deploy applications on a single push to a specific git branch. It helps us to reduce the manual overhead of deploying code to the server and handle all the actions automatically. - Source: dev.to / over 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Buddy.works — A CI/CD with 5 free projects and 1 concurrent runs (120 executions/month). - Source: dev.to / almost 3 years ago
  • Hide & Seek Code: Part II
    That is when we found out about Buddy. Buddy is one of those easy DIY devops tools out there. Best part is the UI and how easy it is to create a deployment pipeline. - Source: dev.to / about 3 years ago
View more

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing Buddy and BoldDesk, you can also consider the following products

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Travis CI - Focus on writing code. Let Travis CI take care of running your tests and deploying your apps.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.