Top 9 Help Desk And Ticketing Products in Service Management Software

The best Help Desk And Ticketing Products within the Service Management Software category - based on our collection of reviews & verified products.

Product categories

Customer Service Customer Support HR HR Tools Help Desk Help Desk And Ticketing IT Asset Management Lifestyle Service Desk System & Hardware Tool Video Players & Editors

Summary

The top products on this list are Web Help Desk, usu.com Knowledge Center, and OTRS Business Solution. All products here are categorized as: Platforms for managing customer support and service tickets. Service Management Software. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Web Help Desk Landing Page

1

Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.

#Help Desk #Customer Support #Customer Service
usu.com Knowledge Center Landing Page

2

usu.com Knowledge Center

NOTE: usu.com Knowledge Center has been discontinued.

Knowledge Management Platform for Customer Service

#Help Desk #Customer Service #Customer Support
OTRS Business Solution Landing Page

3

OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an

#Help Desk #Customer Service #Help Desk And Ticketing 1 social mentions
TOPdesk ITSM Landing Page

4

TOPdesk ITSM

NOTE: TOPdesk ITSM has been discontinued.

TOPdesk can help you improve your services.

#Help Desk #Service Desk #IT Service Management
360Robot – 360smart Landing Page

5

360Robot – 360smart

360Robot – 360smart app allows users to select and change the cleaning modes of their smart vacuum cleaner robot right through their mobile phones.

#Lifestyle #Video Players & Editors #Service Management Software
OTRS ITSM Landing Page

6

OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

#Help Desk #Customer Support #Customer Service
Cherwell HR Case Management Landing Page

7

Cherwell HR Case Management

Our HR Case Management Solution automates the creation and fulfillment of HR-related inquiries and requests. Reach out to get live Demo.

#HR #HR Tools #HR Management
IBM Tivoli CCMDB Landing Page

8

IBM Tivoli CCMDB

IBM Tivoli CCMDB is another Change and Configuration Management Database that allows the users to manage, audit, and coordinate the processes of change and configuration management processes.

#System & Hardware #Tool #Continuous Integration
OneCMDB Landing Page

9

OCM

OneCMDB

NOTE: OneCMDB has been discontinued.

IT Asset Management

#IT Asset Management #Monitoring Tools #Purchase Management

Related categories

🆘 Help Desk 🤝 Customer Service 💬 Customer Support 🖥️ Service Desk 👥 HR

Recently added products

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!