Software Alternatives, Accelerators & Startups

Top 9 Enterprise Communication Products in Help Desk

The best Enterprise Communication Products within the Help Desk category - based on our collection of reviews & verified products.

Talkdesk Front CallTrackingMetrics Genesys Engage TollFreeForwarding Kamailio UJET Dixa Missive

Summary

The top products on this list are Talkdesk, Front, and CallTrackingMetrics. All products here are categorized as: Software designed to facilitate communication and collaboration within large organizations, including tools for messaging, video conferencing, and team collaboration. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. NOTE: Talkdesk has been discontinued.
    Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

    #Communication #Enterprise Communication #Call Center Software

  2. 2
    The platform for exceptional customer service at scale.

    #Help Desk #Customer Support #Customer Service 18 social mentions

  3. Know who is calling and how they found you. Maximize the return on your advertising.

    #Communication #Enterprise Communication #Call Tracking And Analytics 1 social mentions

  4. Contact Center Operations

    #Customer Support #Communication #Enterprise Communication

  5. TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

    #Communication #VoIP #Enterprise Communication 2 social mentions

  6. Kamailioยฎ (successor of former OpenSER and SER) is an open source SIP server released under...

    #Communication #VoIP #Enterprise Communication

  7. 7
    UJET brings joy to customer support by helping companies resolve problems faster.

    #Customer Support #Communication #Enterprise Communication

  8. 8
    Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. ๐Ÿ’•
    Pricing:
    • Paid
    • Free Trial
    • $39.0 / Monthly (Per agent / Per month)

    #Customer Support #Customer Communication Management #Customer Engagement

  9. Team communication app now supporting FB, Twitter & SMS
    Pricing:
    • Freemium
    • $14.0 / Monthly (^ 6 months history)

    #Email #Enterprise Communication #Help Desk 14 social mentions

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!