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Zendesk is a beautiful, lightweight help-desk solution.
#CRM #Help Desk #Support 7 social mentions
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
#Customer Support #Help Desk #Ticketing System 12 social mentions
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NOTE: Talkdesk has been discontinued.Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.
#Communication #Enterprise Communication #Call Center Software
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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
#CRM #Customer Iteraction #Customer Messaging 6 social mentions
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LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!Pricing:
- Freemium
- Free Trial
- $9.0 / Monthly (Small)
#Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews
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Know who is calling and how they found you. Maximize the return on your advertising.
#Communication #Enterprise Communication #Call Tracking And Analytics 1 social mentions
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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
#Customer Support #Customer Service #Help Desk 47 social mentions
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Contact Center Operations
#Customer Support #Communication #Enterprise Communication
Product categories
Summary
The top products on this list are Zendesk, Freshdesk, and Talkdesk.
All products here are categorized as:
Platforms and tools for facilitating and managing digital communication, including messaging, calls, and collaboration.
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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