Top 9 Live Chat Products in Help Desk And Ticketing

The best Live Chat Products within the Help Desk And Ticketing category - based on our collection of reviews & verified products.

Product categories

CRM Customer Engagement Customer Service Customer Support Help Desk Help Desk And Ticketing IT Helpdesk Knowledge Base Live Chat Service Desk Support Ticketing System

Summary

The top products on this list are Zendesk, LiveAgent, and Freshdesk. All products here are categorized as: Software providing live chat functionality for customer support and communication. Platforms for managing customer support and service tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Zendesk Landing Page

1

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

#CRM #Help Desk #Support 7 social mentions
LiveAgent Landing Page
2

LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Pricing:
- Freemium
- Free Trial
- $9.0 / Monthly (Small)
#Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews
Freshdesk Landing Page

3

Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

#Customer Support #Customer Service #Help Desk And Ticketing 12 social mentions
Cliengo Landing Page

4

Cliengo

Cliengo is a Chatbot platform that converts the website visitors into qualified leads.

#Customer Support #Live Chat #Customer Service
HelpScout Landing Page
5

HelpScout

Help Scout is a simple, straightforward way to provide excellent support
Pricing:
- Paid
- Free Trial
- $20.0 / Monthly (5 Mailboxes, 1 Docs site)
#Help Desk #Customer Support #Customer Service 2 social mentions
Gorgias Landing Page

6

Gorgias

Gorgias is a helpdesk built to provide great support at scale.

#Help Desk #Customer Support #Customer Service 2 social mentions
Zoho Desk Landing Page
7

Zoho Desk

Industry's first context-aware Helpdesk Software
Pricing:
- Freemium
- Free Trial
- $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
#Customer Service #Help Desk #Customer Support 1 social mentions
Front Landing Page

8

Front

The platform for exceptional customer service at scale.

#Help Desk #Customer Support #Customer Service 18 social mentions
Vision Helpdesk Landing Page
9

Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
Pricing:
- Freemium
- Free Trial
- $8.0 / Monthly (Per Staff Billed Annually)
#Help Desk #Customer Support #Customer Service 1 social mentions

Recent Live Chat Posts

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

helpscout.com // 3 months ago

10 Best Freshdesk Alternatives for Businesses in 2024

bolddesk.com // 30 days ago

Top 13 Freshdesk alternatives and competitors for 2024

zendesk.com // 4 months ago

What is customer service based on data?

saashub.com // over 1 year ago

Here are 8 strategies you can use to win back angry customers

saashub.com // almost 2 years ago

You can improve customer happiness by following these 7 steps

saashub.com // about 2 years ago

Related categories

🆘 Help Desk 💬 Customer Support 🤝 Customer Service 📂 Ticketing System 🤝 CRM

Recently added products

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!