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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
#Customer Support #Customer Service #Help Desk And Ticketing 12 social mentions
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LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!Pricing:
- Freemium
- Free Trial
- $9.0 / Monthly (Small)
#Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews
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Clevada is an All-In-One Software Suite with Website Builder, Community Forum, Help Desk, Knowledge Base, Internal Communication and eCommerce.Pricing:
- Paid
- Free Trial
- $6.75 / Monthly
#Website Builder #CMS #Forums And Forum Software
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A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
#Help Desk #Customer Support #Customer Service 2 social mentions
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Joomla! is the mobile-ready and user-friendly way to build your website. Choose from thousands of features and designs. Joomla! is free and open source.Pricing:
- Open Source
#CMS #Blogging #Blogging Platform 2 social mentions
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HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.
#Help Desk #Customer Support #Customer Service
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CRM for Envato Authors. In addition to the ticketing system, knowledge base, and community portal, get notified for every action on Envato including your sales.Pricing:
- Paid
- Free Trial
- $15.0 / Monthly ("Tickey system", "Sale Notifications", "Knowledgebase")
#Help Desk And Ticketing #CRM #Ticketing System 1 social mentions
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Hesk is a PHP-based help desk software that runs with a MySQL database.
#Customer Support #Help Desk #Help Desk And Ticketing 1 social mentions
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UVdesk is available as SaaS-based and Open Source helpdesk solution to streamline the overall support process for better customer service.
#Customer Support #Help Desk #Help Desk And Ticketing
Product categories
Summary
The top products on this list are Freshdesk, LiveAgent, and Clevada.
All products here are categorized as:
Ticketing System.
Platforms for managing customer support and service tickets.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Recent Ticketing System Posts
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
helpscout.com // 3 months ago
10 Best Freshdesk Alternatives for Businesses in 2024
bolddesk.com // about 1 month ago
Top 13 Freshdesk alternatives and competitors for 2024
zendesk.com // 5 months ago
What is customer service based on data?
saashub.com // almost 2 years ago
Here are 8 strategies you can use to win back angry customers
saashub.com // almost 2 years ago
You can improve customer happiness by following these 7 steps
saashub.com // about 2 years ago
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