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Top 9 Service Desk Products in Customer Support

The best Service Desk Products within the Customer Support category - based on our collection of reviews & verified products.

ServiceNow Jira Service Desk SolarWinds Service Desk Freshservice ManageEngine ServiceDesk Plus SysAid EasyVista Spiceworks Help Desk ProactivaNET Service Desk

Summary

The top products on this list are ServiceNow, Jira Service Desk, and SolarWinds Service Desk. All products here are categorized as: Software for managing IT service desks and support. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #Service Desk #Project Management 2 social mentions

  2. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #DevOps Tools #Service Desk #Help Desk

  3. An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

    #Help Desk #Service Desk #Help Desk And Ticketing

  4. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #IT Management 3 social mentions

  5. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Service Desk #Help Desk #Ticketing System

  6. 6
    SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management
    Pricing:
    • Paid
    • Free Trial

    #IT Service Management #Help Desk #Help Desk And Ticketing

  7. EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

    #Service Desk #Help Desk #Project Management

  8. Help desk software features that work for IT

    #Help Desk #Service Desk #Help Desk And Ticketing

  9. Proactivanet is a comprehensive tool for IT Asset Management (ITAM) and IT service management (ITSM).

    #Help Desk #Service Desk #Project Management

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