AIDA is an Artificial Intelligence tool that personalizes customer touch, it maps users and actions/products to better engage customers.
SaaSHub's Down Detector checks the status of services automatically and regularly. However, we cannot promise 100% accuracy. That is why we depend on user reported issues as well. The Sophatar status here can help you determine if there is a global outage and Sophatar is down for everyone or it is just you that is experiencing problems. Please always report any issues to help others know the current status.