The ASTRO Command Center software is specifically intended for use with: MixAmp Pro TR (late 2015 release), A50 Gen 3 with Base Stations (late 2016 release), A20 Wireless (late 2017 release).
SaaSHub's Down Detector checks the status of services automatically and regularly. However, we cannot promise 100% accuracy. That is why we depend on user reported issues as well. The CustomSend status here can help you determine if there is a global outage and CustomSend is down for everyone or it is just you that is experiencing problems. Please always report any issues to help others know the current status.