Software Alternatives, Accelerators & Startups

Zapdex VS Zendesk

Compare Zapdex VS Zendesk and see what are their differences

Zapdex logo Zapdex

Keep track of everything. Zapdex is a personal and small business database. No coding required, in fact it's simpler than an Iphone. Keep track of contacts, business bookkeeping, recipes, images, screenshots.. anything. Desktop and mobile friendly.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Zapdex Landing page
    Landing page //
    2022-04-05

Forget about forgetting things. Create as many databases as you want for contacts, small business accounting, recipes, to do lists, credit card charges, etc.

Enter data on your computer and view on your phone, and vice versa. Take pictures on your phone and store them in your Zapdex. When you make a purchase, save a screen shot of the receipt. Did your credit card bill ever include a charge that you cannot recall you made? Keep track of your purchases with Zapdex, it's easy to find and match the charge with the purchase.

View your data in database or spreadsheet format, even download to Excel or other cvs spreadsheet.

You can create unlimited databases, with custom fields for each category of data that you store. Thus, your shopping list can have just a few fields that fit on the screen of your phone. On the other hand, your contacts database may have dozens of fields - at first blush this would preclude viewing on a phone. But you can set your Zapdex to only display selected columns and categories that you need to access on your phone, so now you can view and/or update a giant spreadsheet from the small screen on your phone. Zapdex takes the term "desktop and mobile friendly" to a whole new level.

To say "No coding needed" is an understatement. We studied the ease of use concepts of the Iphone, and used those concepts to make Zapdex easy.

Keep track of everything with Zapdex.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Zapdex

Website
zapdex.com
$ Details
free
Platforms
Web iOS Windows Browser Android Mac OSX Google Chrome
Release Date
2022 January

Zapdex features and specs

  • Mobile responsive application: Yes - plus ability to view large spreadsheet on small phone screen
  • No coding needed: As easy as an Iphone
  • Image galleries: Store images with links to share your images
  • Search and Filtering: Search all your databases at once
  • Databases: As many databases as you want
  • Spreadsheet: View as database or spreadsheet - or export to Excel

Zendesk features and specs

No features have been listed yet.

Zapdex videos

Zapduo

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Zapdex and Zendesk)
CRM
1 1%
99% 99
Customer Support
0 0%
100% 100
Databases
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Zapdex and Zendesk.

Which are the primary technologies used for building your product?

Zapdex's answer

HTML, JavaScript and CSS.

Who are some of the biggest customers of your product?

Zapdex's answer

-Callender Insurance Services -Product Research Insurance Marketing, Inc. -Gene Kent Law Offices

What makes your product unique?

Zapdex's answer

It is the easiest way to keep track of everything. It''s an easy to use CRM for business with integrated calendar. You can save email correspondence locate and easily locate it in the future. You can save, and easily find, instructions and receipts for devices - including screen shots. Organize, store and retreive all your internet activity and offline activity in a place where it is easy to find.

Why should a person choose your product over its competitors?

Zapdex's answer

The only competitors are CRM applications for small businesses. Zapdex is one of the easiest way to manage CRM, and it's free. But Zapdex is much more than CRM, it enables you to keep track of everything.

How would you describe your primary audience?

Zapdex's answer

Individuals and small businesses.

What's the story behind your product?

Zapdex's answer

Back in 2001 ZapQuotes was the first online quoting program for insurance brokers. We soon realized that, besides running quotes, insurance brokers needed an easy way to keep track of their clients, vendors, commissions, etc. So we developed the first version of Zapdex to provide that service.

User comments

Share your experience with using Zapdex and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zapdex and Zendesk

Zapdex Reviews

We have no reviews of Zapdex yet.
Be the first one to post

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zapdex mentions (0)

We have not tracked any mentions of Zapdex yet. Tracking of Zapdex recommendations started around Apr 2022.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Zapdex and Zendesk, you can also consider the following products

Act - Act! CRM is the trusted customer relationship software for small and mid-sized businesses looking to build lasting relationships, manage leads and grow their business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Office Excel - Microsoft Office Excel is a commercial spreadsheet application.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OfficeTime - OfficeTime is a time and expense keeping utility for Mac, PC, iPhone and iPad. We also offer invoicing and reporting in an easy to use UI.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!