Software Alternatives, Accelerators & Startups

UseWhale.io VS ServiceNow

Compare UseWhale.io VS ServiceNow and see what are their differences

UseWhale.io logo UseWhale.io

Get your team aligned on how your company does things

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • UseWhale.io Whale home page
    Whale home page //
    2024-03-05
  • UseWhale.io Welcome to Whale
    Welcome to Whale //
    2024-03-05
  • UseWhale.io AI Assist on Whale
    AI Assist on Whale //
    2024-03-05
  • UseWhale.io Whale contextual suggestions
    Whale contextual suggestions //
    2024-03-05

Cut employee onboarding time in half. Streamline and automate your new hire onboarding and training. With Whale, knowledge finds the right person at the right time.

Out of your head and into a single source of truth. Centralize your processes, procedures and more across the organization within Whale so employees always have a single reference point for the answers they need.

Reinforce content in your ERP, CRM, Email and more. Surface your processes, best practices, and tool training in the apps your team already uses with the Whale Web Extension.

  • ServiceNow Landing page
    Landing page //
    2022-07-12

UseWhale.io

$ Details
freemium $6.0 / Monthly (Limited features - Plan limited to 5 seats.)
Platforms
Web Mobile
Release Date
2020 October

ServiceNow

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

UseWhale.io features and specs

  • AI Assist to generate procedures: On Free Plan
  • Browser Extension: On Free Plan
  • Google Drive & OneDrive Integrations: On Free Plan
  • Unlimited Boards: On Essentials Plan
  • Version History: On Essentials Plan
  • Automate Training Flows: On Scale Plan
  • (AI) Quizzes: On Scale Plan

ServiceNow features and specs

No features have been listed yet.

UseWhale.io videos

How to use Whale to unlock growth in your business

More videos:

  • Review - Usewhale.io Product Walk-Through

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to UseWhale.io and ServiceNow)
SOP
100 100%
0% 0
Help Desk
0 0%
100% 100
Employee Onboarding
100 100%
0% 0
Project Management
0 0%
100% 100

Questions and Answers

As answered by people managing UseWhale.io and ServiceNow.

What's the story behind your product?

UseWhale.io's answer

The thing is that we started Whale long before we started Whale because we were trying to solve our own problems.

Once upon a time, which was actually just back in 2018, states Whale’s co-founder and CEO, Gary Vanbutsele, was leading an IT Services Firm.

“I felt I could never get ahead or actually. I just felt that I was constantly putting out fires. And it was my own fault really because I was focused on trying to solve the immediate problem(s) at hand instead of empowering my team to solve them. As the team grew, things just got worse.

I knew we’d never be able to scale the business unless I found a way to do this. And so the seed for Whale was planted. I began to think of ways to empower my team with information and knowledge sharing.

It was like all the lights came on. I realized that we needed to build a pragmatic approach to managing process in a business environment to enable growth not just for our own business but to help others scale too!”

Of course this wasn’t the “and they all lived happily ever after” storybook ending. Far from it.

It was just the beginning.

Who are some of the biggest customers of your product?

UseWhale.io's answer

Posternock Apell Fairway Evergreen Avior Wealth Elmwood Agency

What makes your product unique?

UseWhale.io's answer

Whale is the fastest documentation & training tool that teams love to use.

Whale allows you to centralize all your processes, SOPs, playbooks, and more — so you can quickly onboard, train, and set your team up for success. Most business owners and their teams know that it's important to have company processes documented and shared in order to train and align their teams. BUT they don't do it. Because it simply takes too much time. Whale is the fastest way 🚀 to get your team aligned.

Why should a person choose your product over its competitors?

UseWhale.io's answer

With Whale you can; - Train your teams wherever they may be with the mobile application - Customise and personalize your Whale environment to seamlessly extend your brand’s identity. 🐋🎨 - Accesses the information you need and get contextual suggestions in the apps where you and your team work 🌐🔌 - Autotranslate seamlessly transforms information into multiple languages, fostering instant comprehension for diverse and global teams. 🌍🌟

G2 and our customers have awarded us with the badges of; - Best customer support which allows customers to resolve their queries almost immediately meaning faster onboarding - Best ROI meaning that customers estimated return on investment meets expectations. This is typically depicted in terms on onboarding time. - The easiest to use means that customers on Whale can get started almost immediately and with features like AI Assist can have processes done in seconds!

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseWhale.io and ServiceNow

UseWhale.io Reviews

We have no reviews of UseWhale.io yet.
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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseWhale.io mentions (0)

We have not tracked any mentions of UseWhale.io yet. Tracking of UseWhale.io recommendations started around Apr 2022.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing UseWhale.io and ServiceNow, you can also consider the following products

Trainual - Trainual is the easiest way to build a how-to guide for your business. Document and delegate every process for every role.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Guru - Guru makes it easy for employers and freelancers to connect, collaborate and get work done flexibly and securely. Browse 1. 5 million freelancers for hire and thousands of projects.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.