Recurrr VS Freshdesk
Compare Recurrr VS Freshdesk and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Recurrr
SendRecurring
Right Inbox
GMass
FollowUpThen
SendLater
Later
GetSiteControl
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Recurrr provides a missing feature from all major email clients - sending recurring emails. It’s a productivity hack we’ve been using for the past 5 years, now available to everyone as an easy-to-use web app.
What is that productivity hack? It’s simple - sending the same email, again and again.
Think about it: - you can have recurring events in your calendar - you can have recurring tasks in your todo app - but you CANNOT send recurring emails
No email client will help you do that… not Gmail, not Outlook, not Fastmail, not Superhuman, nobody! And it's such a shame, because sending recurring emails can be so useful!
Sending a recurring email can help you: - clear your schedule, by turning some meetings into emails; - do things for your business or department on auto-pilot;
Think about something you should be doing every week, month, quarter, year. Well… can’t you send an email to automate it? Or at least force yourself or someone to start it? After all, we all use our email as our to-do list.
There are many more ways people can use this productivity hack. The question is… what can you use it for? Try it now:
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
SendRecurring - SendRecurring allows you to setup, send, and maintain scheduled email reminders.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Right Inbox - Schedule Emails in Gmail To Be Sent Later
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
GMass - GMass allows you to easily schedule emails, send out mass emails and mail merge campaigns and more with Gmail! Click here to learn about more features!
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!