Software Alternatives, Accelerators & Startups

Malcolm App VS ConfigCat

Compare Malcolm App VS ConfigCat and see what are their differences

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.

ConfigCat logo ConfigCat

ConfigCat is a developer-centric feature flag service with unlimited team size, awesome support, and a reasonable price tag.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • ConfigCat Landing page
    Landing page //
    2019-11-22

ConfigCat is a developer-centric feature flag service that helps you turn features on and off, change their configuration, and roll them out gradually to your users. It supports targeting users by attributes, percentage-based rollouts, and segmentation. Available for all major programming languages and frameworks. Can be licensed as a SaaS or self-hosted. GDPR and ISO 27001 compliant.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

ConfigCat

$ Details
freemium
Platforms
iOS Android Swift Objective-C Java JavaScript .Net Python Go PHP Cross Platform Browser Ruby React Native ReactJS Node JS Laravel Elixir ASP.NET API Web REST API Linux Windows Kotlin
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

ConfigCat features and specs

  • Integrations: Slack, CircleCI, GitHub, DataDog, Trello, Jira Cloud, Zapier

Malcolm App videos

Introducing Malcolm!

ConfigCat videos

No ConfigCat videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Malcolm App and ConfigCat)
Customer Support
100 100%
0% 0
Feature Flags
0 0%
100% 100
Customer Service
100 100%
0% 0
Developer Tools
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and ConfigCat.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and ConfigCat

Malcolm App Reviews

We have no reviews of Malcolm App yet.
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ConfigCat Reviews

Top Mobile Feature Flag Tools
ConfigCat is a managed feature flag and remote configuration tool that allows an unlimited number of team members on all their plans. They claim to be functional and friendly with clear public documentation, a slack support channel, and a simple pricing model. ConfigCat is a cross-platform solution, with open source SDKs. They offer feature flags and remote configuration...
Source: instabug.com
Feature Toggling Tools for $100 or less
In summary, LaunchDarkly’s ‘Starter Package’ supports the most SDK’s and their web interface is slightly more functional. ConfigCat’s “Pro” package allows large teams to work together. Rollout’s Solo package is the most convenient for A/B testing. Bullet Train’s “Scale-Up” package is suitable for low traffic applications. FeatureFlow’s ‘Medium’ package is ideal if you don’t...
Source: medium.com

Social recommendations and mentions

Based on our record, ConfigCat seems to be more popular. It has been mentiond 54 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

ConfigCat mentions (54)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    ConfigCat - ConfigCat is a developer-centric feature flag service with unlimited team size, excellent support, and a reasonable price tag. Free plan up to 10 flags, two environments, 1 product, and 5 Million requests per month. - Source: dev.to / 4 months ago
  • How to Use ConfigCat Feature Flags with Docker
    ConfigCat allows you to manage your feature flags from an easy-to-use dashboard, including the ability to set targeting rules for releasing features to a specific segment of users. These rules can be based on country, email, and custom identifiers such as age, eye color, etc. - Source: dev.to / 6 months ago
  • Add ConfigCat to Next.js App
    I recently started helping my friend @jordan-t-romero with a NextJS and NodeJS project she is working on. This weekend we incorporated ConfigCat so that we can add feature flags to control what content is displayed in the different environments (local, staging, production, etc.). - Source: dev.to / 12 months ago
  • Running an A/B Test in Android Kotlin Using ConfigCat and Amplitude
    But how can you be sure you’re making the right changes? It’s impossible to read your clients’ minds, but A/B testing might just be the next best thing. In this article, I’ll guide you through conducting an A/B test on an Android (Kotlin) application using ConfigCat’s feature flag management system and Amplitude. - Source: dev.to / 12 months ago
  • How to use ConfigCat with Redis
    If you're planning on cutting back or saving bandwidth utilization and optimizing for better performance on the client side then a caching solution like Redis can help. And, as we've seen from the code examples, Redis integrates quite easily with ConfigCat. With a caching solution in place, you can supercharge the way you do standard feature releases, canary deployments, and A/B testing. Besides Node.js, ConfigCat... - Source: dev.to / 12 months ago
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What are some alternatives?

When comparing Malcolm App and ConfigCat, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

LaunchDarkly - LaunchDarkly is a powerful development tool which allows software developers to roll out updates and new features.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Flagsmith - Flagsmith lets you manage feature flags and remote config across web, mobile and server side applications. Deliver true Continuous Integration. Get builds out faster. Control who has access to new features. We're Open Source.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Unleash - Open source Feature toggle/flag service. Helps developers decrease their time-to-market and to increase learning through experimentation.