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Kustomer VS UserReplay

Compare Kustomer VS UserReplay and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

UserReplay logo UserReplay

Customer experience management software for improving conversion rates.
  • Kustomer Landing page
    Landing page //
    2023-09-22
  • UserReplay Landing page
    Landing page //
    2022-07-21

Kustomer videos

+ Add

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

UserReplay videos

+ Add

UserReplay: Customer Experience Scores

More videos:

  • Review - UserReplay: Introducing Active Feedback

Category Popularity

0-100% (relative to Kustomer and UserReplay)

Kustomer

UserReplay

Help Desk
100 100%
Help Desk
0% 0
A/B Testing
0 0%
A/B Testing
100% 100
Analytics
47 47%
Analytics
53% 53
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using Kustomer and UserReplay. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kustomer and UserReplay

Kustomer Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Kustomer is a tricky one. Customer reviews compare similarly to Freshdesk, but because Meta has divested in the software, the future of Kustomer is uncertain.
Source: www.zendesk.com

UserReplay Reviews

We have no reviews of UserReplay yet.
Be the first one to post

What are some alternatives?

When comparing Kustomer and UserReplay, you can also consider the following products

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Webtrends Optimize - Webtrends Optimize - a powerful, enterprise-grade Testing and Personalisation platform. AB, MVT & Server-side Testing, Product Recommendations & much more.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SplitMetrics - SplitMetrics is the A/B testing platform for App Store and Google Play page to discover the most converting icons, screenshots, video, etc.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Maxymizely - Simple integration, all types of analytics, and A/B testing with one tool.

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