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Kustomer VS Symphony SUMMIT

Compare Kustomer VS Symphony SUMMIT and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

Symphony SUMMIT logo Symphony SUMMIT

Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…
  • Kustomer Landing page
    Landing page //
    2023-09-22
  • Symphony SUMMIT Landing page
    Landing page //
    2023-09-16

Kustomer videos

+ Add

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Symphony SUMMIT videos

+ Add

Reasons for choosing Symphony SUMMIT?

More videos:

  • Review - Symphony SUMMIT's AI Powered Ops management tools on Azure supported by G7 CR Managed Services
  • Review - Symphony SUMMIT - The Intelligent ITSM Platform

Category Popularity

0-100% (relative to Kustomer and Symphony SUMMIT)

Kustomer

Symphony SUMMIT

Help Desk
46 46%
Help Desk
54% 54
Analytics
100 100%
Analytics
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using Kustomer and Symphony SUMMIT. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kustomer and Symphony SUMMIT

Kustomer Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Kustomer is a tricky one. Customer reviews compare similarly to Freshdesk, but because Meta has divested in the software, the future of Kustomer is uncertain.
Source: www.zendesk.com

Symphony SUMMIT Reviews

We have no reviews of Symphony SUMMIT yet.
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What are some alternatives?

When comparing Kustomer and Symphony SUMMIT, you can also consider the following products

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Gotcha - User-centric analytics & triggers, driven by micro-surveys

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