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Kustomer VS Oracle Service Cloud

Compare Kustomer VS Oracle Service Cloud and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

Oracle Service Cloud logo Oracle Service Cloud

Web, Social & Contact Center
  • Kustomer Landing page
    Landing page //
    2023-09-22
  • Oracle Service Cloud Landing page
    Landing page //
    2023-09-15

Kustomer videos

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What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Oracle Service Cloud videos

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19D Oracle Service Cloud Release Overview

Category Popularity

0-100% (relative to Kustomer and Oracle Service Cloud)

Kustomer

Oracle Service Cloud

Help Desk
46 46%
Help Desk
54% 54
Analytics
100 100%
Analytics
0% 0
Customer Support
45 45%
Customer Support
55% 55
Communication
0 0%
Communication
100% 100

User comments

Share your experience with using Kustomer and Oracle Service Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kustomer and Oracle Service Cloud

Kustomer Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Kustomer is a tricky one. Customer reviews compare similarly to Freshdesk, but because Meta has divested in the software, the future of Kustomer is uncertain.
Source: www.zendesk.com

Oracle Service Cloud Reviews

We have no reviews of Oracle Service Cloud yet.
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What are some alternatives?

When comparing Kustomer and Oracle Service Cloud, you can also consider the following products

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Gotcha - User-centric analytics & triggers, driven by micro-surveys

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