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Jira Service Desk VS Azure DevOps

Compare Jira Service Desk VS Azure DevOps and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Azure DevOps logo Azure DevOps

Visual Studio dev tools & services make app development easy for any platform & language. Try our Mac & Windows code editor, IDE, or Azure DevOps for free.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Azure DevOps Landing page
    Landing page //
    2024-05-21

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Azure DevOps videos

+ Add

Introduction to Azure DevOps

More videos:

  • Review - Agile with Visual Studio Team Services
  • Review - The Top 5 BEST VSTs of 2018
  • Review - Visual Studio Team Services vs Team Foundation Server
  • Review - Should You Buy Purity VST still ? "Top 5 BEST VSTs of 2020"
  • Review - Azure DevOps Project, is it Worth it?
  • Review - Pull Requests in Azure DevOps
  • Review - Git with Visual Studio Team Services

Category Popularity

0-100% (relative to Jira Service Desk and Azure DevOps)

Jira Service Desk

Azure DevOps

Help Desk
100 100%
Help Desk
0% 0
Project Management
36 36%
Project Management
64% 64
Git
0 0%
Git
100% 100
Service Desk
100 100%
Service Desk
0% 0

User comments

Share your experience with using Jira Service Desk and Azure DevOps. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Azure DevOps

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Azure DevOps Reviews

We have no reviews of Azure DevOps yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Azure DevOps seems to be more popular. It has been mentiond 94 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Azure DevOps mentions (94)

  • The State of .NET Tooling 2024
    So like, I remember. Like Visual Studio or Visual Studio .NET. They both used to be super expensive, but at one point there was a community edition. I know and like there's also Visual Studio Code but like I guess my question is like if I were to start like I'm just like I want to go build a Xamarin app right now like Is is there a cost to tooling if I were to build it like I know riders JetBrains so that you... - Source: dev.to / 17 days ago
  • Most Useful CI/CD Tools for DevOps
    Azure DevOps by Microsoft is an all-in-one CI/CD platform that features entire software delivery in one place. As the name suggests, it is more than just a CI/CD tool. - Source: dev.to / about 2 months ago
  • Unveiling CodiumAI PR-Agent: A Comparative Analysis Against GitHub Copilot for Pull Requests
    PR-Agent offers extensive pull request functionalities across various git providers: GitHub, GitLab, or Bitbucket, CodeCommit, Azure DevOps, Gerrit. - Source: dev.to / 6 months ago
  • Crashing when loading up save
    Protip: Use a debugger like dnSpy or Visual studio to trace the source of error, by stepping the program line by line. You can restart with dnSpy attached. Source: 6 months ago
  • Create Custom Colour Themes on VSCode
    When done with the installation, proceed to Azure to create an organization under which your extension will be published. On the Azure DevOps page, sign up by clicking Start free. To set it up faster you can Start free with GitHub. - Source: dev.to / 8 months ago
View more

What are some alternatives?

When comparing Jira Service Desk and Azure DevOps, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Helix ALM - Helix ALM is the single, integrated application that lets you centralize and manage requirements, test cases, issues, and other development artifacts and their relationships.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

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