Based on our record, FreeScout should be more popular than HelpScout. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago
I think FreeScout is going to be something to consider. Source: about 1 year ago
FreeScout is an open-source, self-hosted version of HelpScout that offers complete privacy and control through a PHP/MySQL application that's easy to deploy. This powerful-yet-lightweight help desk and shared inbox can serve as a nice free alternative to Zendesk/HelpScout for providing efficient customer support. Troubleshootmertr recommends it "for ticketing.". Source: about 1 year ago
I know this gets some hate for not being "pure" open source, but I'm a massive fan of FreeScout (https://freescout.net/). The core is open source, with add-ons you can purchase (one-time purchase per domain). Source: over 1 year ago
For a good open source/self hosted software project, please see https://freescout.net/. Source: over 1 year ago
I have some traction using https://freescout.net/ after Missive was getting too expensive, and it works very well.... Source: over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
osTicket - osTicket is a widely-used open source support ticket system.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Zammad - The Zammad - Help Desk and Ticket System - Community Page
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Front - The platform for exceptional customer service at scale.