GoDesk VS HappyFox

GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

Landing page //
2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Landing page //
2023-07-15

GoDesk

Website: getgodesk.com
Pricing URL: Official GoDesk Pricing
$ Details: paid Free Trial £20.0 / Monthly (per Agent)
Platforms: Web Windows Mac OSX Linux Browser Cloud
Release Date: 2020 July

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HappyFox

Website: happyfox.com
Pricing URL: Official HappyFox Pricing
$ Details: -
Platforms: -
Release Date: -

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GoDesk features and specs

Email notifications: Yes
Email Templates: Yes
Ticket management: Yes
Attachment viewer: Yes
Live Chat: Yes
Spam filter: Yes
Reports & analytics: Yes
Knowledge Base: Yes
Customer Management: Yes
CRM: Yes
White Labeling: Yes
Chat Support: Yes
Social Media Integrations: Yes
Email Management: Yes

HappyFox features and specs

No features have been listed yet.

GoDesk videos

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HappyFox videos

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Meet the New HappyFox Help Desk Software

Category Popularity

0-100% (relative to GoDesk and HappyFox)

GoDesk

HappyFox

Customer Support

40 40%

Customer Support

60% 60

Education

100 100%

Education

0% 0

Help Desk

24 24%

Help Desk

76% 76

Help Desk And Ticketing

0 0%

Help Desk And Ticketing

100% 100

User comments

Share your experience with using GoDesk and HappyFox. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and HappyFox

GoDesk Reviews

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HappyFox Reviews

10 Best Freshdesk Alternatives for Businesses in 2024

HappyFox is a suitable choice for teams seeking project management features. It is designed to help businesses efficiently manage and resolve customer inquiries, support tickets, and other types of requests.

Source: www.bolddesk.com

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

If your business is the type that moves quickly and is always building new projects, HappyFox might be a good option for you. Startup builders are probably familiar with project management tools like Kanban-style boards and task lists, and HappyFox builds these right into the help desk software.

Source: www.helpscout.com

Top 13 Freshdesk alternatives and competitors for 2024

HappyFox’s customer support software helps teams streamline workflows and stay organized with an omnichannel workspace and ticketing system. It includes live chat and messaging for real-time and asynchronous communication options. HappyFox is customizable and includes automation that helps with repetitive tasks.

Source: www.zendesk.com

The 19 Best Call Center Software (& Features You Need) in 2022

HappyFox is a help desk software that offers powerful call center capabilities. The platform integrates with Aircall and RingCentral to automatically record and assign calls to tickets inside the system. Its features include call scripting, custom ticket queues, and Service Level Agreement (SLA) management.

Source: blog.hubspot.com

11 Best Help Desk Software to Totally Check out in 2020!

Happyfox also offers its customers a suite of excellent features like canned responses, bulk actions, escalations, customizable branding, SLA, real-time chat, automated routing, issue scheduling, queue management, email management, a self-service portal, ticket management and IT asset management.

Source: surveysparrow.com

Social recommendations and mentions

Based on our record, HappyFox seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

HappyFox mentions (1)

Just got banned for being “under 13”
Happyfox.com is the bug report site not the mod one. I think. Source: almost 3 years ago

What are some alternatives?

When comparing GoDesk and HappyFox, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

GoDesk vs Fiverr Business

GoDesk vs HelpScout

HappyFox vs FlexiQuiz

HappyFox vs Freshdesk