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Freshdesk Contact Center VS Convoso

Compare Freshdesk Contact Center VS Convoso and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

Convoso logo Convoso

Call center solution to covert leads faster
  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01
  • Convoso Landing page
    Landing page //
    2023-09-09

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

Freshdesk Contact Center

Website
freshworks.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Convoso

Website
convoso.com
Pricing URL
Official Convoso Pricing
$ Details
paid Free Trial
Release Date
2006 June
Edit details

Freshdesk Contact Center videos

No Freshdesk Contact Center videos yet. You could help us improve this page by suggesting one.

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Convoso videos

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Convoso- Call Center Software Value- 2D Animation

More videos:

  • Review - Convoso Employee Reviews - Q3 2018
  • Review - Convoso

Category Popularity

0-100% (relative to Freshdesk Contact Center and Convoso)

Freshdesk Contact Center

Convoso

Communication
41 41%
Communication
59% 59
VoIP
45 45%
VoIP
55% 55
Enterprise Communication
39 39%
Enterprise Communication
61% 61
Phone System
33 33%
Phone System
67% 67

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk Contact Center and Convoso

Freshdesk Contact Center Reviews

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Convoso Reviews

10 Best Call Center Software (December 2022)
Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing,...
Source: www.forbes.com

What are some alternatives?

When comparing Freshdesk Contact Center and Convoso, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

klink.cloud - Streamline Customer Communication with Single Unified Platform

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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