Desk365 VS Actioner
Compare Desk365 VS Actioner and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Desk365
Halp for Microsoft Teams
Roby
Freshdesk
Slack
Sidequest for Slack
PullNotifier
Halp
Actioner
PullNotifier
Axolo for GitLab
Pullflow
incident.io
Halp
Axolo
Zapier
Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.
Desk365 is free for up to 3 active agents.
Actioner is a no-code workflow automation platform. It allows you to connect your tools with each other and build human-in-the-loop automation.
Actioner works perfectly with Slack. It has an app directory (https://actioner.com/app-directory) full of Slack bots - these are built by the Actioner team using the platform. They are ready-to-use apps and just require you to connect Slack and the other tool you want to use in Slack.
With seamless integration, you can complete any task in your tool (HubSpot, Zendesk, Jira, PagerDuty, GitHub, Bitbucket, and more.) without leaving Slack. You can access a wide variety of use cases in our library (https://actioner.com/use-cases). You can explore use cases such as sales automation, incident management, ticket management, DevOps automation, pipeline and pull request management, and lots more.
Actioner allows you to turn Slack into a digital HQ with its extended capabilities to integrate any tool with open API with Slack and customize your Slack apps and workflows.
Desk365 ActionerNo features have been listed yet.
Actioner's answer:
Actioner is a platform that allows users to build and automate workflows using AI from Slack. It also has an app directory full of pre-built workflows and apps tailored specifically for Slack.
Actioner's answer:
Actioner does not have a direct competitor. But why the answer to "why use Actioner?" is; is to establish an AI-first company culture, turn Slack into a digital HQ through running any business operations without leaving Slack.
Actioner's answer:
Our primary audience is AI enthusiasts, early adapters, tech geeks and of course Slack users.
Actioner's answer:
Actioner was found in 2021 by a group of Ex-Atlassian employees--A team who has founded and developed the leading incident management tool, OpsGenie.
Actioner's answer:
Actioner is used by various types of companies and industries, but for privacy concerns for now we prefer to not use any brand names.
Actioner's answer:
For storage: AWS DynamoDB, AWS S3, ElasticSearch For computing: AWS ECS Fargate + AWS Lambda For network: AWS Route 53, AWS Cloudfront, AWS API Gateway, AWS ELB For messaging: AWS SQS, AWS SNS, AWS Kinesis
I liked how Actioner abstracts the use cases with dedicated apps while it also provides the ability to customize the entire behavior with platform capabilities.
Have been using Actioner for our internal ticketing; and it's working great! Their support team is also top notch! Price is fair, too, very advantageous especially when you use multiple apps.
Halp for Microsoft Teams - An internal help desk built into Teams
PullNotifier - PullNotifier - a Github and Slack integration app. The most efficient Pull Request notifications on Slack -> PullNotifier allows you to see your team's latest pull request status without getting spammed with notifications.
Roby - Refreshingly simple helpdesk for Slack & Teams users
Axolo for GitLab - Review merge requests faster.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Pullflow - Merge quality PRs 4X faster with synchronized conversation between developers, systems, and AI, across your favorite tools.