DataKnowl is a versatile CRM and Customer Service platform designed to transform how businesses interact with their customers. It integrates a user-friendly CRM, an efficient Business Phone System, and an omni-channel Cloud Contact Center to offer seamless communication across various channels, including voice, email, chat, and social media. This ensures businesses can provide a consistent and personalized customer experience.
The platform also features a straightforward Support Ticketing System, streamlining the process of managing and resolving customer inquiries efficiently. What truly distinguishes DataKnowl is its cutting-edge AI-based Virtual Agents. These agents can automate a myriad of customer service tasks, from answering FAQs to guiding through transactions, effectively acting as an extended arm of your customer service team.
Moreover, DataKnowl introduces the concept of V-Force, a Virtual Workforce powered by these Virtual Agents. This innovative approach allows businesses to deploy Virtual Receptionists and other automated roles that can handle appointments, bookings, and provide information, among other tasks. This not only enhances the customer experience by ensuring quick and accurate responses but also significantly reduces the load on human agents, allowing them to focus on more complex and sensitive interactions.
By leveraging the power of AI and automation, DataKnowl aims to revolutionize customer engagement and workforce management. It is the ideal platform for businesses looking to boost their customer service efficiency, enhance customer satisfaction, and drive operational growth in the digital era.
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There are many new platforms for creating websites nowadays. But I still use WP and it works well. A lot of plugins and templates. Easy to find a developer to customise theme. No monthly fees. So, I like it.
Based on our record, WordPress seems to be more popular. It has been mentiond 764 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Creating a high-performance website is essential in today’s digital age. Speed, efficiency, and a seamless user experience are the cornerstones of successful web development. This article explores how combining Next.js with WordPress can achieve these goals, providing a robust solution for developers looking to elevate their web projects. - Source: dev.to / 3 months ago
WordPress as the backend headless CMS, offering a versatile content management foundation. - Source: dev.to / 4 months ago
Open source CMS WordPress and Drupal introduced WYSIWYG editors and template customization to empower independent publishing but page building was still largely code-driven. - Source: dev.to / 4 months ago
While specific CMS platforms were not directly listed in the sources as explicitly supporting Behat, it’s widely known in the development community that Behat can be integrated with several PHP-based CMS platforms. Drupal and _WordPress _are notable examples of PHP CMSs that support Behat testing, thanks to their flexible architecture and the availability of various plugins or modules that facilitate integration... - Source: dev.to / 4 months ago
WordPress is the most popular CMS(Content Management System) among bloggers. The same fact has made WordPress more vulnerable to attacks by hackers. Especially for authentication vulnerabilities such as brute-force attacks. - Source: dev.to / 6 months ago
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