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Aptean SupportSoft EService VS AWS Support

Compare Aptean SupportSoft EService VS AWS Support and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Aptean SupportSoft EService logo Aptean SupportSoft EService

SupportSoft eService is a collection of powerful Self-Healing, Self- Service and Assisted Service tools that empower support technicians with multi-channel consistency while solving common end-user problems.

AWS Support logo AWS Support

AWS Support provides resources to support users in the adoption of AWS services.
  • Aptean SupportSoft EService Landing page
    Landing page //
    2023-06-19
  • AWS Support Landing page
    Landing page //
    2023-03-19

Aptean SupportSoft EService videos

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AWS Support videos

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AWS Support - Exam Reviewer for the AWS Certified Cloud Practitioner

More videos:

  • Review - AWS Supports You | Introducing the Enterprise Support Operations Review
  • Review - How do I sign up for an AWS Support plan?

Category Popularity

0-100% (relative to Aptean SupportSoft EService and AWS Support)

Aptean SupportSoft EService

AWS Support

Customer Support
45 45%
Customer Support
55% 55
Help Desk
45 45%
Help Desk
55% 55
Web Portals
39 39%
Web Portals
61% 61
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0

User comments

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Social recommendations and mentions

Based on our record, AWS Support seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aptean SupportSoft EService mentions (0)

We have not tracked any mentions of Aptean SupportSoft EService yet. Tracking of Aptean SupportSoft EService recommendations started around Mar 2021.

AWS Support mentions (3)

  • AWS Certified Cloud Practitioner Study Guide - Section 3.4
    Premium support Developer - testing and early development Business - production workloads Enterprise On-Ramp - mission-critical production workloads with consultation Enterprise - mission-critical production workloads with consultation and automated health management. - Source: dev.to / over 2 years ago
  • Web Hosting Company for High Traffic Website
    Technical support for break/fix: Https://aws.amazon.com/premiumsupport/. Source: almost 3 years ago
  • I am new to cloud and want to learn services by doing a project. I have tried several times but get stuck on several “how to” like how to do this, should I use service a or b etc and would need some guidance and hand holding. I will pay for your time if someone is willing to teach/coach a beginner.
    Not sure what kind of tutorials you got stuck on but I find that a simple 'Hello world' is the best kind to start with while you learn the basics. Also for the money if it's in your budget I'd suggest just using AWS' premium support for one month. LINK. Source: about 3 years ago

What are some alternatives?

When comparing Aptean SupportSoft EService and AWS Support, you can also consider the following products

Apervita - Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

Phaseware Self Service Center - Self Service center allows incident submission, access to knowledgebase, FAQs, and crowdsourcing through forums and communities.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

iService - iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…

AnswerDash - AnswerDash self-service contextual help cuts support tickets and increase​ customer satisfaction.

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