Software Alternatives, Accelerators & Startups

Amazon Lex VS Google Duplex

Compare Amazon Lex VS Google Duplex and see what are their differences

Amazon Lex logo Amazon Lex

Harness the power behind Amazon Alexa for your own conversational apps.

Google Duplex logo Google Duplex

An AI assisstant that can talk on the phone 🤖
  • Amazon Lex Landing page
    Landing page //
    2023-03-20
  • Google Duplex Landing page
    Landing page //
    2022-12-25

Amazon Lex videos

Building Intelligent Chatbots with Amazon Lex & Amazon Polly

More videos:

  • Review - Build an Omni-Channel Experience with Amazon Connect and Amazon Lex (Level 200)
  • Review - Amazon Lex: 8 Things You HAVE To Know 🔥 | AWS
  • Tutorial - Gen AI ChatBot – How to integrate Amazon Lex and Knowledge bases for Amazon Bedrock
  • Review - AWS re:Invent 2023 - Amazon Lex reshapes CX with conversational workflows and generative AI (AIM222)

Google Duplex videos

Testing Google Duplex LIVE! 😬

More videos:

  • Review - Galaxy S10+ Google Duplex AI Making Reservations

Category Popularity

0-100% (relative to Amazon Lex and Google Duplex)
Chatbots
79 79%
21% 21
Productivity
0 0%
100% 100
CRM
100 100%
0% 0
Chatbot Platforms & Tools

User comments

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Social recommendations and mentions

Based on our record, Amazon Lex should be more popular than Google Duplex. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon Lex mentions (14)

  • Exploring Use Cases for Cognitive Services
    However, APIs like Watson Assistant or Amazon Lex make it easy to build services that can apply logic to observed patterns in those natural-language requests. These services may, for instance, observe a sudden rush of calls from an airport suffering take-off delays and change the sequence of options to prioritize rescheduling flights. Or they may see that calls from a particular country or region tend to be... - Source: dev.to / 14 days ago
  • Chances of Amazon Turk shutting down in the future?
    Amazon's doesn't care about Mturk, they have their own AI that will eventually automate all their work too https://aws.amazon.com/lex/. Source: about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Lex, AWS's natural language conversational AI service. With Amazon Connect, it seamlessly leverages Amazon Transcribe to understand what is being said (speech-to-text), and Amazon Polly to provide the verbal response (text-to-speech). We aren't really using the Natural Language powers of Lex, but it has other uses for us:. - Source: dev.to / over 1 year ago
  • How AWS and GCP Compare: The Top 5 Differences
    AWS has three high-quality tools: Amazon Lex, Amazon Rekognition, and Amazon SageMaker. - Source: dev.to / over 1 year ago
  • AWS NLP newsletter November 2022
    Introducing DTMF slot settings within Amazon Lex.Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build conversational bots ("chatbots"), virtual agents, and interactive voice response (IVR) systems. Amazon Lex is excited to launch DTMF-only slot settings and configurable session attributes within the Lex console. - Source: dev.to / over 1 year ago
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Google Duplex mentions (3)

  • How is this bot so real? Lol. Feels like I'm talking to Karl Franz
    Sounding like AI and being able to actually hold a conversation while in character are two different things though. Some really fancy ones are getting really close. Source: over 1 year ago
  • For first time, average pay for supermarket and restaurant workers tops $15 an hour - $15 an hour is suddenly the rule, not the exception, for U.S. workers. It’s a major shift from pre-pandemic norms.
    For example: https://ai.googleblog.com/2018/05/duplex-ai-system-for-natural-conversation.html. Source: almost 3 years ago
  • Suggestions for creating an "uncanny valley" AI voice
    I'm working on a game that has an AI narrator talking to the player. I messed around with some filters in Audacity that I don't know how to use until I realized I don't want a stereotypical computer voice, what I'm actually looking for is similar to Google's creepy Duplex system that automates calling restaurants for reservations. Source: about 3 years ago

What are some alternatives?

When comparing Amazon Lex and Google Duplex, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Ringbot - Have a bot call someone and tell them your message!

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Clarke.ai - AI powered assistant that dials into calls and takes notes

Botpress - Open-source platform for developers to build high-quality digital assistants