Freshservice might be a bit more popular than Aha. We know about 3 links to it since March 2021 and only 3 links to Aha. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Note, this is not the stack used by https://aha.io. - Source: Hacker News / 5 months ago
Currently I am evaluating aha.io but it's not that pretty and config is a bit sub par in my opinion. Product board seems nice but I have to evaluate it. What are you using? Source: over 1 year ago
Aha.io do great pop ups - top right small box, always announcing new features / improvements / events / blog posts that are relevant. It's helped me really learn the tool more and shows me that there's always improvements and activity from the dev team. Source: almost 3 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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