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osTicket is a widely-used open source support ticket system.Pricing:
- Open Source
OSTicket does - not sure if the plug-in is default or you have to add it in - lot more complex than Hesk to use though (both agent and user view).
#Customer Support #Customer Service #Help Desk 38 social mentions
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Hesk is a PHP-based help desk software that runs with a MySQL database.
I cannot remember if HESK does natively or if we changed the PHP to query / populate the user details.
#Customer Support #Help Desk #Help Desk And Ticketing 1 social mentions