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Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

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Top 12 Open-Source Alternatives to Zendesk

Zendesk
osTicket ChatWoot Mibew Zammad DiamanteDesk Landbot FreeScout Chaskiq Helpy.io Zadarma

Product categories

CRM Chat Support Chatbot Platforms & Tools Chatbots Cloud Business Telephony Code-Free Chatbot Builders Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat Support

Summary

The top open-source alternatives to Zendesk are osTicket, ChatWoot, and Mibew. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. osTicket Landing Page
    osTicket Landing Page
    1

    osTicket

    osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Customer Service #Help Desk 38 social mentions

  2. ChatWoot Landing Page
    ChatWoot Landing Page
    2

    ChatWoot

    Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  3. Mibew Landing Page
    Mibew Landing Page
    3

    Mibew

    The official site of the open-source live support application Mibew Messenger
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Customer Service 1 social mentions

  4. Zammad Landing Page
    Zammad Landing Page
    4

    Zammad

    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

  5. DiamanteDesk Landing Page
    DiamanteDesk Landing Page
    5

    DiamanteDesk

    DiamanteDesk is an open-source easy-to-use help-desk solution.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  6. Landbot Landing Page
    Landbot Landing Page
    6

    Landbot

    An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • €30.0 / Monthly

    #Chatbots #CRM #Customer Iteraction

  7. FreeScout Landing Page
    FreeScout Landing Page
    7

    FreeScout

    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service 12 social mentions

  8. Chaskiq Landing Page
    Chaskiq Landing Page
    8

    Chaskiq

    Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Help Desk 3 social mentions

  9. Helpy.io Landing Page
    Helpy.io Landing Page
    9

    Helpy.io

    Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
    Pricing:
    • Open Source

    #Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions

  10. Zadarma Landing Page
    Zadarma Landing Page
    10

    Zadarma

    A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial

    #VoIP #PBX #Cloud Business Telephony 4 social mentions

  11. OpenSupports Landing Page
    OpenSupports Landing Page
    11

    OpenSupports

    Simple open source ticket system with user system and modern design.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  12. Tiledesk Landing Page
    Tiledesk Landing Page
    12

    Tiledesk

    Maximize Support Capacity, Save on Costs, and Elevate Customer Conversations Across Platforms with User-Friendly Chatbots – No Technical Skills Required! Open Souce Alternative to Intercom, Tidio, Landbot and Voiceflow.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • €25.0 / Monthly ("Growth", "4 seats", "unlimited workspaces")

    #Customer Service #Lead Generation #Customer Support 2 social mentions

Suggest an alternative
If you think we've missed something, please suggest an alternative to Zendesk.
Please use the Feedback button if you think any of the listed products shouldn't be regarded as open-source.

Zendesk discussion

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  1. User avatar
    gabriel_
    · about 2 months ago
    · Reply

    Zendesk is widely known and I've heard great things about them

  2. Essay For All avatar
    Essay For All
    · 5 months ago
    · Reply

    great app used it before..

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