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Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

We have listed more than 10 alternatives to Zendesk. You can find them below. The top competitors are: Freshdesk, Intercom, and LiveAgent. Apart from the top ones, people also compare Zendesk with HotTelecom, ZenHub, and Gorgias. The latest product that identified Zendesk as a competitor is HelpCenter.io. "The 19 Best Call Center Software (& Features You Need) in 2022" is the last article that we know that reviews or compares Zendesk to other products.
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Zendesk Alternatives

The best Zendesk alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 749

    Freshdesk

    ↔ Zendesk

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit website

  2. 483

    Intercom

    ↔ Zendesk

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  3. 498

    ✓ LiveAgent

    ↔ Zendesk

    LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 30-day trial today!

    freemium $9.0 / Monthly (Small)

  4. 372

    HelpScout

    ↔ Zendesk

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  5. 279

    tawk.to

    ↔ Zendesk

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  6. 309

    Zoho Desk

    ↔ Zendesk

    Industry's first context-aware Helpdesk Software

    Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  7. 259

    Front App

    ↔ Zendesk

    multi-channel inbox service for collaborative teams

  8. 236

    Salesforce Service Cloud

    ↔ Zendesk

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  9. 300

    Kayako

    ↔ Zendesk

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  10. 208

    LiveChat

    ↔ Zendesk

    LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $20.0 / Monthly (1 agent)

  11. 162

    GrooveHQ

    ↔ Zendesk

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  12. 159

    Gorgias

    ↔ Zendesk

    Gorgias is a helpdesk built to provide great support at scale.

  13. 200

    Crisp Chat

    ↔ Zendesk

    Multi-channel customer support software

    freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

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Zendesk Reviews

External sources with reviews and comparisons of Zendesk

The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Read all Zendesk reviews →

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Author: | Publisher: SaaSHub
Categories: CRM, Help Desk, Support, Customer Support, IT Helpdesk, Help Desk And Ticketing
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