1. Zendesk is a beautiful, lightweight help-desk solution.

  2. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  3. Industry's first context-aware Helpdesk Software

  4. Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

  5. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

  6. MindTouch is a cloud-based web platform for knowledge collaboration and multi-channel delivery of customer support documentation.

  7. Samanage is a true cloud, multi-tenant IT service desk and asset management solution.

  8. Good old fashioned customer service, delivered in a high tech way

  9. KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

  10. Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

  11. Whatfix Enterprise: Enhancing self-service capability of any web product

  12. Brand Embassy is social customer service software.