SysAid Alternatives

Freshservice: the one-stop cloud solution for all your IT management needs.

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Try for free paid Free Trial

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Zendesk is a beautiful, lightweight help-desk solution.

You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.

paid Free Trial $49.0 / Monthly (Agent)

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

Help desk software features that work for IT

BMC Helix ITSM is a SaaS-based software that helps IT companies in providing effective service management solutions.

AppTec360’s EMM is a complete IT control solution that is designed to tackle complex mobility-IT operations for modern organizations.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.