Software Alternatives & Reviews

Spechy

We have made it possible for your customers to reach your Call Center through all communication channels, while making customer data centralized and singular no matter which communication channel it comes from.

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Spechy is a cloud software provider for businesses. The company's purpose-built Omni-Channel Contact Center platform offers a range of applications that enable the scope of contact center-related customer service, sales and marketing functions. The company's Omnichannel Communications platform and other applications enable the simultaneous management and optimization of customer interactions across voice, chat, email, Web, social media, video calling and mobile channels, either directly or via (APIs).

Spechy monitors and tracks every customer interaction. In order to improve the customer experience and increase user productivity, Customer Relationship Management (CRM) software includes applications such as Ticketing, Analysis, Web, Customer Experience, Business tracking, and Quality Management tools. It also maximizes user productivity by automating all processes with its advanced features.


Spechy Alternatives

The best Spechy alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. Five9 provides cloud-based call center software for sales, marketing and support.

  2. Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

  3. Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

  4. Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

  5. All in one solution for calls, IVR, live chat, customer management & more.

  6. Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

  7. Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP...

  8. Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.

  9. Cisco IOS ® Software provides many rich voice capabilities, including VoiceXML browser...

  10. Free Click to Call. Receive web calls from your site free.

  11. Plum DEV lets you use VoiceXML to build IVR and voice apps on a secure, reliable, scalable, feature-packed cloud platform.

  12. inContact provides on-demand software that enables call centers to engage and support their customers.

  13. An open source telephony switching and private branch exchange service for Linux.

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Spechy Reviews

  1. User avatar
     
    Good Communication Platform

    We use it for customer service and are very satisfied. It guides us in the customer experience.

    👍 Pros:    Omni-channel|Fast support|Easy user interface|Easy integration|Reasonable pricing|Cost effective|Automation and custom functions
    👎 Cons:    Customised fields can't be moved around|Custom reports|No mobile editor yet

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Author of Spechy's details: | Publisher: SaaSHub
Categories: Communication, Call Center Software, Call Center Solution