SMART Service Desk Alternatives

Freshservice: the one-stop cloud solution for all your IT management needs.

See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Open Source freemium $15.0 / Monthly (per host)

AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing.

Try for free paid Free Trial $12.0 / Annually

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

Alerting and On-Call Management for Dev&Ops Teams

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

freemium $8.0 / Monthly (Per Staff Billed Annually)

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free

Consul is a solution for service discovery and configuration.

Open Source

LogicMonitor is the SaaS performance monitoring platform for the world's best IT teams. Deploy Fast, Monitor More, Improve Ops.

Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.

paid Free Trial $19.0 / Monthly (per technician)

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Try for free paid Free Trial $99.0 / Monthly