Software Alternatives & Reviews

Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Salesforce Service Cloud Alternatives

The best Salesforce Service Cloud alternatives based on verified products, community votes, reviews and other factors.

  1. 287

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. 280

    LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    freemium $9.0 / Monthly (Small)

  3. Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

    Try for free freemium €5000.0 / One-off (5 User)

  4. 234

    Zendesk is a beautiful, lightweight help-desk solution.

  5. 265

    Industry's first context-aware Helpdesk Software

    Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  6. 220

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  7. 196

    multi-channel inbox service for collaborative teams

  8. 143

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  9. 141

    Gorgias is a helpdesk built to provide great support at scale.

  10. 131

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  11. 137

    Helpdesk Software Your Team Can Rely On

  12. 155

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  13. 134

    Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

  14. 136

    SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

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  1. TLinky avatar
    TLinky
    · 3 months ago
    · Reply

    Nice Product!