Anytime, I reach out for support, I am met with friendly and knowledgeable staff within a few minutes, who then focus on my issue until it is solved. I think other companies hire intermediaries who’s only job is to delay and stall rather than the brand of aggressive pursuit of solving problems that Rad Web Hosting excels with.
I should note that I have a managed server with Rad Web Hosting and the nature of my support requests are not related to any failures or problems with the server or Rad Web Hosting network problems
Got several VPS at Rad Web Hosting for years. Would recommend.
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