Nightfall AI for Zendesk Alternatives

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Build internal features into the apps you use, with no-code.

SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI.

Key SysAid features:

Helpdesk Automation Workflow Automation Service order workflow CMDB

Try for free paid Free Trial

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Build internal tools at lightning speed. ILLA is a low-code platform for developers to build internal tools in minutes.

Key ILLA Cloud features:

User-Friendly Interface Flexibility Scalability Security

Open Source freemium

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Build custom internal tools in minutes.

Key Retool features:

Speed of Development Integration Capabilities Customizability Collaboration Features

freemium $10.0 / Monthly (Startup)

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging Email notifications Email Templates

freemium $15.0 / Monthly (Small)