JitBit Helpdesk Reviews, Info & Comments

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JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution subtitle

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

JitBit Helpdesk Reviews and details

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Landing page //
2018-09-30

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Videos

Jitbit Helpdesk Ticketing System Walkthrough

Create subtickets in Jitbit Helpdesk Software

Reviews

Alexey M.

CTO | over 4 years ago

Top-tier helpdesk for a moderate price
Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

🏁 Competitors: Zendesk, HelpScout

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External sources with reviews and comparisons of JitBit Helpdesk

The Best Help Desk Software in 2020

JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.

Source: www.jitbit.com

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