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Omnipresence CRM

Omnipresence CRM built to drive life sciences forward subtitle

Exeevo Omnipresence CRM is a unified and intelligent customer experience platform for life sciences that delivers unbeatable value to pharmaceutical, medical device, and consumer goods organizations. Our solution leverages Microsoft Dynamics 365 to provide a true 360° view of all customers and the omnichannel journeys needed to orchestrate their operations. It’s the only life sciences customer experience platform that offers seamless interoperability with the Microsoft ecosystem – Office 365 that includes Outlook and a native Microsoft Teams integration.

Recognized by Gartner as the alternative to Salesforce-based systems

• Unified license framework saves 2-5x in licensing + total cost of operation • Configuration flexibility with a rich array of life sciences industry functionality • Common data model removes the need for data integration across disparate systems • Unified, scalable platform architecture ensures unparalleled time to deploy • Brings CRM for Sales, Commercial and Medical Affairs teams, KOL Management, Marketing Automation, Events Management, Content Management, Contact Center, Self-Service, and powerful BI/ML/AI capabilities from the same solution • Lower TCO from inclusive pricing, simplifying duplicate or overlapping systems, and device-agnostic UI. • Globally available cloud infrastructure, industry data model, advanced security, and deep compliance with government requirements • Innovation is assured through Exeevo’s strategic alliance with Microsoft

Pricing:
  • Paid
Platforms:
  • Microsoft Teams
  • Dynamics 365
  • Azure
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#CRM #Sales #Marketing Automation #Customer Service #Event Management #Field Service Management #Content Management System

Omnipresence CRM Reviews and details

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  • Omnipresence CRM Landing page
    Landing page //
    2023-04-28

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Exeevo Omnipresence One Unified Life Sciences Solution

Questions & Answers

As answered by people managing Omnipresence CRM.

  1. What makes Omnipresence CRM unique?

    Omnipresence CRM (Customer Relationship Management) stands out in the market for several reasons that contribute to its uniqueness. It's a next-generation Life Sciences solution built on Dynamics 365 and Copilot. It eliminates multiple platforms and licensing fees.

    Offers the Freedom to choose data sources. You can select, integrate, and analyze data from various sources, both internal and external.

    Industry-Specific Focus: Omnipresence CRM is often tailored for life sciences. This enables it to offer features and workflows that are directly aligned with the unique challenges and needs of these sectors.

    Advanced Analytics and AI Integration: The platform often incorporates advanced analytics and artificial intelligence. This integration can provide more insightful customer data analysis, predictive analytics, and personalized customer engagement strategies.

    360-Degree Customer View: Omnipresence CRM aims to provide a comprehensive, 360-degree view of the customer. This means integrating data from various touchpoints to offer a holistic view of the customer journey, which is crucial for personalized engagement and understanding customer needs.

    Multichannel Engagement: The CRM supports multichannel engagement strategies, allowing businesses to interact with customers across various platforms such as social media, email, and direct communication. This capability is essential for modern businesses that need to reach their customers where they are.

    Regulatory Compliance Features: Given its focus on industries like healthcare and life sciences, Omnipresence CRM often includes features that help organizations comply with industry-specific regulations, such as HIPAA in healthcare or GDPR for data protection.

    Integration Capabilities: It usually offers strong integration capabilities with other business systems and software. This allows for seamless data flow and process integration across different business functions.

    Customization and Scalability: The CRM is often praised for its customization options, allowing businesses to tailor the software to their specific needs. Additionally, its scalability means it can grow with the business, accommodating increasing data and more complex processes.

    User-Friendly Interface: Despite its advanced features, Omnipresence CRM is designed to be user-friendly, making it easier for employees across different levels of tech-savviness to adapt and use the system effectively.

    These features make Omnipresence CRM a robust choice for businesses, particularly in sectors where detailed customer data and compliance with regulations are crucial

  2. How would you describe your primary audience?

    Our audience is Life Sciences. Pharmaceutical, Medical Device, Biotech, Consumer Goods, Nutriceutical.

  3. Which are the primary technologies used for building your product?

    We're built on Microsoft products and applications.

  4. Who are some of the biggest customers of Omnipresence CRM?

    -Veeva Systems -Salesforce

  5. Why should a person choose Omnipresence CRM over its competitors?

    One AI-driven solution encompassing all platforms at one licensing fee including Commercial, Medical, Content Management, Customer Insights, Service, Field, Marketing, and more. We offer the Freedom to choose data sources. You can select, integrate, and analyze data from various sources, both internal and external. Along with built-in Microsoft functionality like Copilot, and Fabric, that truly makes us the next-generation life sciences platform with next-best action and recommendations.

    -Focus is LIfe Sciences - period -No need to customize when it's delivered ready to rock -Single licensing fee model -Multitenant architecture -Generative AI across the platform -Omnichannel capabilities for hyper-personalization -Customer 360 for a unified global view -Advanced insights and reporting to make data-driven decisions -Network of SI's -The list is endless. ⬇️

    And we're backed and supported by Microsoft as their preferred Life Sciences vendor.

  6. What's the story behind Omnipresence CRM?

    Omnipresence the solution was born out of a strategic alliance between Indegene and Microsoft in 2017.

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