We've used Hotjar to record user behaviour on the platform in order to help us help our users by fixing issues faster and proactively improving the layout of key pages with the visitor in mind. Hotjar's heatmaps feature is useful to help us inform if the person reading had got bored with the page content and we should shorten our formatting as a result.
Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. - Source: Reddit / 27 days ago
I can see that you have kept an input box that asks to write optician. It is not the most wonderful user experience in my opinion. Another thing is to watch some session recordings of your users to understand if something is particularly putting them off. For that, you can try Browsee or Hotjar. - Source: Reddit / 3 months ago
Mixpanel for product analytics, absolutely essential if you want to understand how your users are engaging and using your platform. Hotjar is great as well, excellent heat maps. - Source: Reddit / 3 months ago
From there, use something like Hotjar or Microsoft Clarity to watch your users interacting with your app. Do they see the mental models the same way you do? - Source: dev.to / 3 months ago
Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. 100 snapshots/day (max capacity: 300). 3 snapshot heatmaps which can be stored for 365 days. Unlimited Team Members. - Source: dev.to / about 1 year ago
Besides, just asking customers what they want is a 💩 idea. If Henry Ford asked people what they wanted they would have replied "Idk a faster horse?" instead of a car (I think this is a Steve Jobs quote but don't quote me on that). The idea has always been to use tools that are available like HotJar, understand how people navigate your store and then calculate/predict what they want based on consumer behavior on... - Source: Reddit / about 1 year ago
Here's some more actionable advice: Head over to some newer athletic brands websites like GymShark and look at their design, consistency, product pages, etc. At the end of the day consumer trust is more important than just bland traffic to your site. To me it feels like someone got bored and put together a dropshipping site because they just saw a YouTube video about it and the site doesn't radiate trust, which is... - Source: Reddit / about 1 year ago
This isn't about SEO like other comments are saying; SEO is to drive traffic in your site and you already have that; you want to convert that traffic into sales so now you have to understand how they're interacting with your store. Install a service like Hotjar and see what your users are doing on the site and why they're bouncing. - Source: Reddit / about 1 year ago
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