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Groove

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

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Groove Alternatives

The best Groove alternatives based on verified products, votes, reviews and other factors.
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  1. Zendesk is a beautiful, lightweight help-desk solution.

  2. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  3. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  4.  
    Promoted

    Valid personal & work emails and phone numbers. Real-time verified contact info for recruiters, sales professionals, and marketeers.

  5. multi-channel inbox service for collaborative teams

  6. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

    paid Free Trial $15.0 / Monthly (Ticket)

  7. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  8. Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

    freemium $69.0 / Monthly (6 users / 50 GB / CRM+)

  9. Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  10. Gorgias is a helpdesk built to provide great support at scale.

  11. Sell smarter with email tracking and more

  12. EngageBay is an affordable all-in-one marketing, sales CRM and service helpdesk software for growing companies to acquire, engage and nurture web visitors to happy customers.

    freemium

  13. Helpdesk Software Your Team Can Rely On

Groove Reviews

A list of external sources with helpful reviews and comparisons of Groove

Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents...
Source: www.kayako.com
8 Zendesk Alternatives to Rock Your Customer Service
Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
A team inbox sounds like a great idea, but it's still hard to not wish you could just answer all of your emails right from your personal email inbox. And you can. Groove gives you a full team inbox while still letting you work from your personal inbox if you'd like. New or assigned tickets can be auto-forwarded to your email...
Source: zapier.com
Read all Groove reviews →

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This article was published on | Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service