Software Alternatives & Reviews

Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freshdesk Alternatives

The best Freshdesk alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 737

    Zendesk is a beautiful, lightweight help-desk solution.

  2. 583

    LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    freemium $9.0 / Monthly (Small)

  3. Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

    Try for free freemium €5000.0 / One-off (5 User)

  4. 457

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  5. 388

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  6. 378

    Industry's first context-aware Helpdesk Software

    Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  7. 285

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  8. 276

    multi-channel inbox service for collaborative teams

  9. 240

    LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $20.0 / Monthly (1 agent)

  10. 331

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  11. 218

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  12. 159

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  13. 228

    osTicket is a widely-used open source support ticket system.

    Open Source

  14. 152

    Gorgias is a helpdesk built to provide great support at scale.

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  1. official.link avatar
    official.link
    · 3 months ago
    · Reply

    It works like a fresh desk for all new and old support tickets.